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Management Information
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Online Business Peace of Mind Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss of data, virus attacks, websites going down and more. Innovation Management - Producing Great Products, Motivation Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Re-Discovery Procedures for Building Effective Management Systems: Phase V Now we turn the corner to our final phase: Re-Discovery.Last year marked the 200th anniversary of the expedition of Lewis & Clark, and much has been written about their remarkable journey up the Missouri River and on to the Pacific. Allan Kempert Discovers That Truly All You Gotta Do Is Ask A year or so ago, I met Allan Kempert. Allan was the Quality Assurance Supervisor for a metal stamping company in Ontario, and just completed Norman Bodek's book, The Idea Generator, Quick and Easy Kaizen. You Cant Afford the Luxury of Disengaged Employees In today's business environment with increases in staff reductions and rapidly changing roles and responsibilities, it is crucial that all of your team members be fully engaged in the tasks at hand. According to a Gallup survey, 350 billion dollars are lost each year in American companies due to disengaged employees. Feedback - Make it Descriptive Have you ever heard yourself say to a team member - "You're really great" - "You're a star" - I think you're brilliant" - "You're doing a great job!"It's got to be a plus point that you're giving Confirming Feedback and there's nothing intrinsically wrong with any of the statements above; however, they could be better. There is also the danger that these statements could come across as a bit patronising. Service Level Agreement (SLA) Boot Camp Service Level Agreements, or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions. Why Half of All Mergers Fail After the Honeymoon Ends Marriages and corporate mergers in America have at least one thing in common, more than 50 percent end up on the rocks. In fact, according to a McKinsey study, only 23 percent ever recover the costs of walking down the corporate aisle. How To Learn Great Management from Our Kids Learning comes from many places. And one of the most wondrous opportunities is right in front of us. Make It Easy to Reply - Voice Mail That Works If you are like most business people, voice mail has both simplified and complicated your life. On the good side, it helps you exchange information. Finding Common Ground Through Consensus Decision-Making It's clear to me that a workplace is a better place when employees truly work in teams, but the most familiar team models we have are those that are created to win wars and games. We have a commander or a coach who gives orders, and the soldiers or the players use those instructions to defeat the opponent. Supervisor-Employee Relations: Tips For Managers Supervisor-employee relations are a critical part of a work place atmosphere and promoting productivity and cohesiveness. The following tips address these issues:1. Its Not Always What You Say A major source of communication breakdowns is incongruence between the words that people say and the nonverbal signals that they send, largely because we lose sight of the fundamental truth: You cannot not communicate. Every second that we are in the presence of another, we are constantly sending and receiving messages, often silent, nonverbal messages that can either augment our communication effectiveness or detract from it. Why Free Agent Thinking Is Good For Your Company It's no secret! Day after day the news is riddled with companies who are moving operations to other countries or completely closing their doors. Those who remain must transform themselves to lean, mean, businesses with a constant eye on reducing costs. Be a Leader - The Importance of Going Home Early! How you run your business is, of course your business. A little focus from your end will dictate the way your people act and behave. Radical Creativity from Incremental Creativity - large movements from small changes Positive radical movement is the holy grail of nearly every decision maker. Every CEO wants to radically shift his profit and loss statement into the black, every inventor yearns to find the next killer gadget and every screenwriter wants to make the next significant leap in film. Your Company Without Training - Any Questions? Okay, be honest!Are you guilty of sticking in a few boring videos and calling it training?Do you send in your department heads to deliver a few, rushed, canned presentations and call it orientation?Are you then surprised when your new employees don't live up to your expectations, and your employee turnover numbers keep rising?What if you took the time and money that you spend on employee recruitment and put it into employee training? Would it make a difference? Would it be worth the effort?You Bet it Would!!Take, for instance, The Container Store, who has made the top of Fortune magazine's "100 Best Companies to Work For" list for the 6th year in a row! In an employee's first year they offer over 241 hours of training, far exceeding the training hours offered by other retail stores. In the next 18 months they are slated to open 5 more stores, creating over 6000 more jobs!More impressively, the retail industry averages 150% employee turnover, but The Container Store averages only 25%!!Learn also, from ACTS Retirement Life Communities, a Continuing Care Retirement Corporation, based in Pennsylvania with additional locations in Florida, Georgia and North Carolina. Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring Hiring the first personal business assistant is an exciting time for new business owners. It means that the business is doing well enough that the business owner can no longer keep up effectively with the demands of the new business. Instantly Uncover Your Corporate Culture Best Definition of "Corporate Culture"If you ask 10 people to define "organizational culture," you will get 11 different answers!Fortunately, from my consulting and writing on leadership and organizational change, I created my definition of organizational culture:"Corporate culture is how every employee knows she or he must act - even if no one is watching."Knowing your company's culture proves crucial for multiple reasons, including:+ Only organizational changes that fit into your company's culture will succeed. Summertime Blues It's hard to believe the year will be half over in just a few weeks. All the planning you did is either turning out great, coming along slowly but surely or hasn't really gotten off the ground because other issues keep getting in the way.
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