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Management Information
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Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study The goal of perfection is a challenge. It is often viewed as an expensive process requiring large investments. Punctuality in Business: What it Says About You "Nothing inspires confidence in a business man sooner than punctuality, nor is there any habit which sooner saps his reputation than that of being always behind time." (W. Creating Your Own Business Upturn - Powering Business Development We all see it . . Success at Work : People Skills : Dealing with New Ideas Re-organizing, re-engineering, re-training, down-sizing, outsourcing, changing-changing-changing. Organizations today think they need to be constantly changing or they will perish. What is Six Sigma? Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success. Why Would Anyone Hold a Bad Meeting? Pssst, want a stock tip that will make you rich? Okay, here it is: phone a public corporation and ask to speak with the CEO.If a secretary tells you that the CEO expects to be busy in meetings for the next six hundred years, call your broker and sell the stock short. ISO 9001, What Next? The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a way of life for the global business community, ISO-14000 is almost ready to debut with its own set of standards for voluntary environmental compliance. Importance of Just-In-Time Inventory System In today's competitive world shorter product life cycles, customers rapid demands and quickly changing business environment is putting lot of pressures on manufacturers for quicker response and shorter cycle times. Now the manufacturers put pressures on their suppliers. Sending Documents Through Email? Dont Get Burned by Metadata! During a recent seminar I gave located in the suburbs of Philadelphia, I discussed something called, "metadata". When I asked whether anyone ever heard of metadata, I was confronted with blank stares. One Simple Idea to Grow Your Business Perhaps the most common theme I've heard in working with business owners or managers is that they rarely have time to plan for the future. They are so busy with day to day tasks and responsibilities, just getting through their weekly "To Do" list or fighting fires consumes all their time and energy, and then some. Effective Meetings - Quick Survey Here's an easy quiz to check the health of your meetings.1) Who leads your meetings? a) No one, b) Everyone, c) A facilitator2) What happens to the ideas in your meetings? a) If we had to think of ideas, it would be work, b) We make fun of them, c) A scribe writes them on a chart pad3) Are results obtained in your meetings? a) We eat all the donuts, b) And we drink all of the coffee, c) Yes!4) Do your meetings have an agenda? a) Is that some kind of cabinet?, b) I saw one once in an article, c) Yes!5) Who attends your meetings? a) We have bleachers to hold the spectators, b) The entire staff plus any homeless people in the neighborhood, c) Only those who can contribute6) How long are your meetings? a) I'll let you know when this one ends, b) All day, c) An hour or less7) During a meeting do you: a) Break a foam cup into bits, b) Prepare for the next meeting, c) Focus on the topic8) How soon after the meeting do you issue minutes? a) If you think I want to publicize how much time we wasted, you're nuts, b) Within a few months or so, c) As soon as possible, if not faster9) While someone is speaking, do you: a) Wonder about the strength of plastic foams, b) Plan a way to change the subject, c) Listen empathetically10) What structured activities do you use in your meetings? a) We sit on chairs, b) Everyone leaves at the same time, c) Process tools designed to gather information, make decisions, and manage participation. Employee Motivation: Make Everyone A Cheerleader For Your Company Do you manage by walking around? What do you see? People excited about their job or people just going through the motions? Here are seven ways, that do not cost much if anything, to turn the "it's just a job" employee into one that is powered up and willing to give their best every day.Spend time out in the field. Indecent Proposal in the Workplace - An Overview of Workplace Harassment & Employer Liability An allegation of harassment in the workplace is a growing phenomenon facing companies across the U.S. How To Get 10% More Work Out Of Your Employees It is getting harder to run a business for a profit. We are faced with rising costs, lowered demand etc. The High Cost of Employee Turnover Among Project Managers Imagine for a moment this scenario from a frustrated Senior Manager of a large pharmaceutical organization: "Our organization has experienced a large turnover among project managers in the past year. This creates problems providing ongoing quality and service to our stakeholders. Creativity and Innovation Management - Competition versus Collaboration There is much confusion as to whether competition or collaboration is most beneficial to creativity and innovation. Though there are negatives to collaboration and it is not easy separating the effects of time pressure and group activity, in general collaboration beats competition. Efficiency Around The Office Nearly every office, be it commercial or home-based, may have areas of inefficiency that can be improved upon. We are not talking sales figures or profit margins or budgets, but inefficient waste and resource management. Data Delivers Credibility Over the past couple of days I've been setting up visitor counters, so people in another organization can accurately count the number of people who visit their event.They got the idea (and the counters) from an association I belong to, and they, too, are learning how data delivers credibility. Involving People Gave Us the Improvements We Needed We had a problem with handling materials in a production department. Our process required raw materials to enter the department, be processed, and leave the department. Reducing the High Cost of Absenteeism Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects.
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